Delete Your Account
How to request account deletion
In the app (fastest)
Open BladeSync, go to your profile → Overview tab → Account & Privacy card and choose Delete my account. Your request is processed automatically: you have a 48-hour window to cancel it from the same page, after which deletion runs automatically and completes within 7 days of your request. The same page also offers Export my data — a JSON download of everything BladeSync holds about you.
If your club has removed you from BladeSync, you no longer have a profile page — sign in as usual and the welcome screen offers Delete my data for the records your former club still holds. It works exactly the same way (48-hour cancellation window, completed within 7 days). This covers accounts you have signed in to; if your club only ever held your email address on file and you never signed in, there is no account to sign in to — email privacy@blackbeardtechnologies.com and we will erase those records for you.
If you belong to more than one club, one request deletes your account and your records in every club you belong to, and cancelling it cancels it for all of them.
By email
Alternatively, send an email to privacy@blackbeardtechnologies.com.
Your email must include the following:
- The name of the app — “BladeSync”.
- Your account email address — the email you use to sign in to BladeSync, so we can verify your identity.
We will process your request and confirm deletion within 7 days.
What data is deleted
When your account is deleted, we permanently remove the following data:
| Data type | Action | Timeframe |
|---|---|---|
| Account & profile | Permanently deleted (name, email, squad, preferences) | Within 7 days |
| Membership registration records (including address, phone numbers, date of birth, emergency contact, parent/guardian details, and any health or ethnicity information) | Permanently deleted. Where a registration is linked to your email address but was made in another person's name (for example a child or family member registered from a shared email), that registration is their personal data, not yours — it is kept, and they can request its deletion separately | Within 7 days |
| Firebase Authentication record | Permanently deleted | Within 7 days |
| Strava integration tokens | Permanently deleted; Strava connection revoked | Within 7 days |
| Google Calendar integration | Permanently deleted; calendar sync stopped | Within 7 days |
| Workout history | Permanently deleted | Within 7 days |
| Session bookings & availability | Permanently deleted. In the rare case that another member shares your exact display name, name-keyed session bookings cannot be safely told apart and are left in place rather than risk deleting theirs — contact us to have them removed manually | Within 7 days |
| Published crew assignments (seat and land-training assignments) | Your assignments are removed from published crew sheets. As with session bookings, entries recorded only by display name are left in place if another member shares your exact name — contact us to have them removed manually | Within 7 days |
| Push notification token | Permanently deleted | Within 7 days |
| Feedback you sent from the app | Permanently deleted | Within 7 days |
| Club titles and roles you held (for example “Honorary Treasurer”) | Permanently deleted | Within 7 days |
| Fee & payment records (including account ledger and balance) | Retained in anonymised form for club accounting (required by law) | Up to 7 years |
| Expense claims | Retained in anonymised form for club accounting | Up to 7 years |
| Expense receipt files | Permanently deleted from Cloud Storage | Within 7 days |
| Reimbursement requests | Retained in anonymised form for club accounting | Up to 7 years |
| Boat maintenance reports & comments | Retained in anonymised form — a boat's repair history belongs to the club, so the report, its comments and any linked expense summary stay, but your name is replaced with “Deleted member” where the record names you: who reported, resolved or archived the issue, the author name on your comments, and the submitter name on any expense claim linked to the issue. What is not rewritten: the text other members wrote, so if somebody typed or “@”-mentioned your name inside their own comment it remains — contact us to have it removed. Older reports that recorded only a display name are also left in place if another member shares your exact name | Within 7 days |
| Notification records | Deleted. The club keeps a short-lived record of each push notification it sent — what it said, who it was addressed to and whether it reached their devices — so that a member can see what they were told and the club can answer “was I notified?”. Your identifier is removed from any record that names you, and a record naming nobody else is deleted outright. Every record expires by itself 30 days after it was written, whether or not anyone asks | Within 7 days, and in any case 30 days |
| Privately owned boat racked at the club — owner name | Retained. If you keep your own boat on the club's racks, the boat record names you as its owner. That record belongs to the club — it is how the club knows whose hull is on its rack — so your name stays on it after your account is deleted, and it stays visible to club members. A published crew sheet also keeps a copy of the boat record it used at the time, owner name included, as a historical snapshot of who rowed what. If you have taken your boat away, ask the club to update or remove the boat record | Kept as a club record |
| Club onboarding & verification records | Verification codes are stored only as a hash and expire automatically. Audit records of verification attempts are retained for 24 months for fraud prevention (to detect and defend against fraudulent club onboarding) and are not deleted with your account, consistent with our Privacy Policy | Codes: within 15 minutes · Audit records: retained for fraud prevention |
| Internal access & security audit log | Retained. BladeSync keeps a server-only log of who accessed or changed sensitive records — registration data, membership status — and why. An entry can name you two ways: as the person whose record was looked at, or, if you are (or were) a club administrator, as the person who did the looking, including your account email address. This log is not deleted with your account, or theirs, because it exists to answer “who did this?” after the fact | Retained for 24 months for fraud/accountability, then deleted |
| Announcements you posted | Retained. If you are (or were) a club administrator or coach who posted an announcement, your name stays on it as its author — the same way a notice board keeps the name on a notice after the person who pinned it up has left | Kept as a club record |
| Session planner working drafts (unpublished) | Retained. Before a squad captain publishes a training session's crew sheet, their working draft is kept as-is — provisional seat and land-training assignments, and who last locked or published it. This is different from the published crew sheet members actually see: that one has your assignments removed when you delete your account (see “Published crew assignments” above). The draft it was built from is not scrubbed | Kept as a club record |
| “Not me” answers on a club's member list | Retained. If a club added your email address to one of its members and you answered “Not me, leave”, the club keeps a note on that member: the address the club typed, the date, and that the person signing in with it said it was not them. It does not name you. It is kept so that anyone who later signs in with that address is asked “Is this you?” rather than being added without asking. Correcting the address stops it applying; it is deleted if the club removes that member | Kept as a club record |
| Trailer / towing vehicle records | Retained. If your vehicle is registered with the club as one of the trailers it uses to move boats, your name stays on that trailer record after your account is deleted — it is part of the club's equipment record. Ask the club to update it if you no longer tow for them | Kept as a club record |
| Race entry crew sheets (imported from British Rowing) | Retained. Crew lists imported from British Rowing's entry system name every rower in a crew, together with their British Rowing membership number and seat assignment. This can include rowers from other clubs who have never had a BladeSync account at all — it is the race's entry record as submitted to British Rowing. Where a treasurer charged a rower from another club's seat to a member, the entry also keeps that member's reference, as the record of who was charged for it | Kept as a club record |
| Race towing cost records | Retained. When a race's trailer mileage cost is split between the members who towed, the record of who towed keeps their member reference after account deletion — it is the club's record of how that race's expenses were divided | Kept as a club record |
| Race trailer plans & expense decisions | Retained. A race's trailer plan keeps the names of members who offered a vehicle. Its expense record separately keeps who submitted or later reversed the expense split, and which members' seats were excluded from billing, paid for independently, or absorbed by the club instead of charged — this is the club's financial audit trail for that race and is not rewritten when an account is deleted | Kept as a club record |
| Who added you / who created the event | Retained, for other members. If a squad captain or coach added someone else to a training session or a race's availability list on their behalf, that captain's name stays recorded against the other member's entry as who added them — it is not removed when the captain later deletes their own account, because it is part of the other member's record. In the same way, the record of whoever created a calendar event stays on that event. (Your own entry — the fact that you were added to a session or race — is removed as normal when you delete your account; only the attribution left on someone else's entry survives) | Kept as a club record |
| Records of committee actions you took | Retained, id only. If you served as a treasurer, committee member, squad captain, coach, boat manager or maintenance team member, records you acted on keep your account identifier as who recorded, moved or voided a ledger entry, recorded a payment, marked a bank payment as made to the wrong account, or reviewed or approved an expense, racking, pro-rata or reimbursement request, removed a member, published a crew sheet, linked an expense to a maintenance report, or archived a boat or a set of blades — the same way a cheque stub or a signed-off form keeps whoever signed it. Only your account identifier is kept for this; your name and email are not stored against these actions. Records tied to money (ledger entries, payments, bank transactions, and expense, pro-rata and reimbursement reviews) are kept for as long as the transaction record itself is kept, up to 7 years. A racking request review or approval is kept for as long as that racking request exists, and goes with it when the member whose request it was deletes their account. Who archived a boat or a set of blades is part of the club's equipment audit trail and is kept for as long as that boat or blade record is kept. The rest — removing a member, publishing a crew sheet, linking an expense to a maintenance report — are retained under a 24-month club policy; as with most retention on this page today, that policy is enforced on request rather than by an automatic sweep (see our Privacy Policy) | Financial: up to 7 years · Racking reviews: while the request exists · Boat and blade archiving: while the equipment record exists · Other actions: 24-month policy |
| Record that your data was deleted | Retained, minimal. When your account deletion completes, the request that tracked it is not deleted outright — it is cut down to your account identifier, a one-way fingerprint of your email address (a scrambled version that cannot be turned back into your address by reversing the maths, though it can still be tested against a candidate address to confirm a match), and a record of which deletion steps ran. No name, no email address is kept. This is retained so the club can show that a deletion was requested and completed, should that ever be in question, under a 6-year retention policy; as with most retention on this page today, that policy is enforced on request rather than by an automatic sweep | Retained under a 6-year policy |
Financial records. How long a club must keep financial transaction records depends on its legal structure: UK law requires 3 to 6 years — a private company limited by guarantee (Companies Act 2006 s.388), a registered charity or CIO (Charities Act 2011 s.131), a Community Amateur Sports Club (HMRC guidance), or an unincorporated association, for which the limit on bringing a contract claim (Limitation Act 1980 s.5) applies in practice. BladeSync keeps them up to 7 years — six full years plus the year in progress — whichever structure your club has, so the period covers them all; your club can tell you which structure applies to it. Your name and email are removed from these records held in BladeSync. One exception is outside our control: where your club's bank supplied a payer name, or the payer's own free-text payment reference, on a bank statement line, that text is part of the club's own bank records and is retained with the transaction.
Before you delete
Please be aware of the following before submitting a deletion request:
- Account deletion is permanent and cannot be undone.
- You will lose access to all training history, session bookings, and workout data.
- If you have an active Strava or Google Calendar integration, it will be disconnected.
- Any outstanding fee obligations to your club remain payable even after account deletion.
- To rejoin later, you would need to create a new account and your club administrator would need to re-add you.
Contact
If you have questions about data deletion or your privacy rights, contact us at privacy@blackbeardtechnologies.com. We respond to privacy requests within 30 days; account deletion is completed within 7 days.
For full details on how we handle your data, see our Privacy Policy.