Delete Your Account
How to request account deletion
If you would like to delete your BladeSync account and associated data, send an email to our Data Protection Officer at dpo@blackbeardtechnologies.com.
Your email must include the following:
- The name of the app — “BladeSync”.
- Your account email address — the email you use to sign in to BladeSync, so we can verify your identity.
We will process your request and confirm deletion within 7 days.
What data is deleted
When your account is deleted, we permanently remove the following data:
| Data type | Action | Timeframe |
|---|---|---|
| Account & profile | Permanently deleted (name, email, squad, preferences) | Within 7 days |
| Firebase Authentication record | Permanently deleted | Within 7 days |
| Strava integration tokens | Permanently deleted; Strava connection revoked | Within 7 days |
| Google Calendar integration | Permanently deleted; calendar sync stopped | Within 7 days |
| Workout history | Permanently deleted | Within 7 days |
| Session bookings & availability | Permanently deleted | Within 7 days |
| Push notification token | Permanently deleted | Within 7 days |
| Fee & payment records (including account ledger and balance) | Retained in anonymised form for club accounting (required by law) | Up to 7 years |
| Expense claims | Retained in anonymised form for club accounting | Up to 7 years |
| Expense receipt files | Permanently deleted from Cloud Storage | Within 7 days |
| Reimbursement requests | Retained in anonymised form for club accounting | Up to 7 years |
Financial records. Under UK law, clubs must retain financial transaction records for up to 7 years. These records will be anonymised so they can no longer be linked to you.
Before you delete
Please be aware of the following before submitting a deletion request:
- Account deletion is permanent and cannot be undone.
- You will lose access to all training history, session bookings, and workout data.
- If you have an active Strava or Google Calendar integration, it will be disconnected.
- Any outstanding fee obligations to your club remain payable even after account deletion.
- To rejoin later, you would need to create a new account and your club administrator would need to re-add you.
Contact
If you have questions about data deletion or your privacy rights, contact our Data Protection Officer at dpo@blackbeardtechnologies.com.
For full details on how we handle your data, see our Privacy Policy.